Returns & Exchanges
At Complete Care Shop, we want you to be fully satisfied with your fashion purchase, which is why we offer a 30-day window for returns on all unworn items with original tags attached. If your garment doesn't fit or meet your expectations, our streamlined process ensures a quick exchange or full refund to your original payment method.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all labels are intact, and include the printed return slip inside the box.
Ship the Items
Affix the prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.
Receive Refund or Exchange
Once our warehouse inspects the returned items, we will process your refund or ship out your new exchange size within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing